Commonwealth Bank services restored after outage
THE Commonwealth Bank services are all back in action, according to a statement from the bank.
"Commonwealth Bank restored services at 9am this morning and we apologise to all our customers affected by this issue."
EARLIER: Commonwealth Bank clients stranded by 'technical' issues
COMMONWEALTH Bank customers are fuming after being left stranded by "technical issues" currently plaguing the financial giant.
It is believed to be affecting the bank's ATMs and mobile phone apps.
The bank has published a pre-emptive apology on both its website and official Twitter account this morning,
So with the $8.7B profit you just reported maybe you could invest a teeny bit in network backups? @CommBank c'mon....
— Guy Edmonds (@Guyedmonds) August 21, 2014
CommBank phone staff tells me tap-and-go payments are working but I can't pay for anything over $100 with a credit card today. "Can"?
— Jen Dudley-Nicholson (@jendudley) August 21, 2014
hey @CommBank - my credit card has disappeared - I’m assuming I’m now debt free? don’t fix that… my salary isn’t there, please fix that!
— David Robinson (@davidrobinson) August 21, 2014A spokesman for the Commonwealth would not confirm how the glitches were affecting customers
In a statement, the bank wrote:
"We are currently experiencing intermittent technical issues with our systems.
"We apologise for the inconvenience to customers.
"The cause of the problem is under urgent investigation and we are working to have full services restored as a matter of priority."
We’re currently experiencing intermittent technical issues with our systems & we’re investigating. We'll provide more updates soon.
— CommBank (@CommBank) August 21, 2014
Earlier this year, the CBA suffered a major network glitch that left customers unable to use ATMs, eftpos machines, phone services or bank online.
Have you been affected by the Commonwealth Bank glitch? Let us know: owen.jacques@apn.com.au
