NBN box outside cottage to cost homeowner thousands

Caroline Parks at the fence of her Maple Street, Cooroy investment property, with NBN infrastructure
Caroline Parks at the fence of her Maple Street, Cooroy investment property, with NBN infrastructure Alan Lander

A COOROY investment property owner has taken on the National Broadband Network to have new infrastructure relocated from the front of her rented-out cottage, which is claimed to have reduced the property's value by 10%.

Caroline Parks said she bought the Maple Street cottage last November, unaware NBN had planned to install a 1.5-metre box and node right in front of it, and has been told if she wants it moved, she will have to pay for it herself.

"NBN doesn't need permission from residents, as the equipment is placed on council land," Ms Parks said.

"It's so frustrating. It's so ugly, right in front of such a cute cottage.

"If I had known this was going to happen I would never have bought it.

"I don't want to restrict residents getting good broadband access, but there is open farmland 100 metres away, which would have been a much better location.

"I spoke to the real estate agent who sold me the property; he said it has been devalued by 10% as a result of this."

Ms Parks said she had contacted the council and state and federal politicians, and was about to contact the federal communications minister's office.

"I've been in touch with the Telecommunications Ombudsman, and was basically told 'it is what it is'," she said.

She has contacted NBN, who sent her a commercial- in-confidence response, which she felt was unsatisfactory.

An NBN spokeswoman said positioning the equipment involved rules "to allow the best possible internet and phone services to the surrounding community".

The company discusses and notifies location with councils, which generally own the affected land, and are "the only party formally able to object", however NBN dropped flyers last November to Cooroy residents, advising them of the installation, and how they could object.

"Ms Parks made her first complaint on June 15, 2017, and by this time, the node was already in place," she said.

"Therefore, if indeed moving the node was feasible, it would be at the cost of the resident.

"The Telecommunications Act 1997 provides all carriers, including NBN, with the right to install certain types of equipment without the express consent of the owner/occupier of the land. This includes NBN node cabinets," adding that positioning required meeting 30 criteria including safety.

Costs for relocation "would depend on a number of factors and would need to be individually assessed", the spokeswoman said.

She challenged the property de-valuation, saying "other real estate agents would argue that access to high speed broadband would increase the value of a premise".

"Generally speaking, the closer you are to a node, the faster the speeds you are able to get from your retail plan," she said.

Topics:  investment property nbn broadband rollout property values telecommunications industry

Stay Connected

Update your news preferences and get the latest news delivered to your inbox.

Families land new home but some want to stay on

MOVING ON: Johns Landing permanent residents Snow and Wazza are still looking to relocate somewhere.

Johns Landing resettling in full swing

Council on same page for marriage

EQULITY VOTE: Cr Glasgow who moved motion with LGBTI supporters following the council's marriage equality decision.

Noosa Council votes for equality

Local Partners

How many triangles are in this picture?

The simple illustration has been shared thousands of times on Facebook after leaving viewers scratching their heads.

VIDEO: The 'Disco Boob' trend at Splendour

Rachael Millen, of Newcastle, sporting the fashionable chest peace of glitter at Splendour in the Grass 2017 near Byron Bay.

VIDEO: Festival organisers forced to clarify policy on nudity.

Bieber quit tour to set up his own church?

Justin Bieber on stage during his concert at ANZ Stadium in Homebush.

Bieber is calling it quits on the rest of his Purpose World Tour

Bachelor hopeful ‘didn’t realise how naked she was’

The Bachelor Australia‘s Leah

Her dress was certainly daring, but she wasn't aware by just how much

Phelps shredded over shark race fiasco

"Phelps vs. Shark: Great Gold vs. Great White," with Phelps testing his speed against that of a great white shark.

People are genuinely upset at the way the race was run

Film boss marvels at Sunshine State

FOR REVIEW AND PREVIEW PURPOSES ONLY. Mark Ruffalo and Chris Hemsworth in a scene from the movie Thor: Ragnarok. Supplied by Marvel.

Thor: Ragnarok success may mean more Marvel movies for Queensland.

ABC's Q&A: Should 16-year-olds be allowed to vote?

Opposition Health Minister Catherine King on the Q & A panel, left, and right, Minister for the Environment and Energy Josh Frydenberg.

But there was one thing the students weren't discussing.

TENANTS FROM HELL: See the mess left by evicted couple

DISGUSTING: Mess left by evicted tenants. Owner of the Mongogarie property Christine Beatty has been left at least $5000 out of pocket.

Couple were 'living large' while not paying their rent

How Gladstone's cheapest and most expensive homes stack up

SPECTACULAR: This home on Springs Road, Agnes Water, is selling in the mid-$2 million range.

With the market currently low, now is the time to invest.

'We’re goin' to Bonnie Doon!' and now you can too

How's the serenity?

The experience will have you exclaiming “how’s the serenity?”

New life for Bree and historic Oddfellows Hall

TWO CHANGES: Bree Dahl with her new baby Ivy in front of the historic Oddfellows Hall she purchased at auction and will renovate into a house.

Historic hall to be turned into home

Financial scandal destroys alternative community

Families who gave thousands to be a part of an alternative community at Mt Burrell, west of Murwillumbah, are now trying to recover their investment. Picture: Jamie Hanson

Dream Utopia turns into a nightmare

Ready to SELL your property?

Post Your Ad Here!