STOG WHINGING: A Daily reader argues that we expect too much from our health service providers.
STOG WHINGING: A Daily reader argues that we expect too much from our health service providers. Fuse

LETTER OF THE DAY: Our standard of care puts others to shame

READER COMMENT: THE ABC's 7.30 Report and the Daily recently reported negatively about the Ramsay University Hospital, supposedly about lack of care.

Australians need to get real about the high level of health services we experience.

This year my wife, who is 75, unfortunately had hospitalisation in both the major public and private systems in France, and upon return to Australia spent nine days in the Ramsay University Hospital at Kawana.

The difference in standard of care was stark. In the French public system, the patient is expected to provide their own soap and towels, and the family needs to top up the very basic food that is provided.

There is no morning or afternoon drinks or snacks.

The hospital culture is that nurses attend the room only when the call button is activated.

We were unaware of this until the second day, so my wife - very ill, distressed, hooked up to intravenous tubes and in a foreign, non-English speaking environment - was left alone all night in a room with the door shut and no nursing contact.

The Ramsay experience was more like being in a five-star hotel with staff attending to your every need.

Stop whinging, people, and be thankful and appreciative of the great health facilities and dedicated staff we have on the Coast.

GEOFF MASON

Caloundra


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